Return Policy

(Last Updated: 19/05/2026)

ALVE RAWAT TECHNOLOGY PRIVATE LIMITED ’s returns and exchange policy gives you an option to return or exchange items purchased on our for any reason within the specified return/exchange period. Returns will be picked up from the same address where the product was delivered. Feel free to try on a product, but please keep it unused and in its original condition, along with the tags and packaging. If a Seal Tag is received with the item, ensure it remains attached & intact with the product to avoid any hassles in the event of a return/exchange.

  • Returns are accepted within 7 days of receipt of the product.
  • Returns will be picked up within 1 to 5 working days after application.
  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
  • Products purchased on sale or clearance may be excluded from returns unless they are defective or damaged.
  • Certain categories, such as perishable goods, personalised items, or hygienic products, may be exempt from return, as indicated at the time of purchase.
  • In the event of receiving damaged, defective, or incorrect items, please notify our customer support within 5 to 7 days of delivery to arrange for a return or replacement. The issue will be verified with the seller/merchant before the request is approved.
  • In the case of an exchange item, the products will be exchanged within 5 to 7 working days.

Customer Support and Grievance Redressal: For queries or complaints relating to refunds, customers may contact…

Email:alverawat0851@gmail.com

Phone: +918109846718

Company Name: ALVE RAWAT TECHNOLOGY PRIVATE LIMITED

Address:01, GEETA SADAN VETNARY HOSPITAL, Imali Road, MANPUR, Manpur, Indore, Madhya Pradesh 453661, India

Contact Time: Monday – Friday (9:00 – 18:00)

All grievances will be acknowledged within 48 hours and resolved within a reasonable time in accordance with the Consumer Protection Act, 2019, and Consumer Protection (E-Commerce) Rules, 2020.